PayJump™ prevents your revenue loss and ensures uninterrupted continuation of your payment processes.

With PayJump, when any malfunction occurs in your contracted virtual POS systems, your payments are automatically redirected to active and functioning virtual POS providers.

*PayJump™, birden fazla sanal POS’a sahip işletmelerde kullanılabilir.

How does PayJump™ work?

The payment recovery algorithm is designed for businesses operating with multiple virtual POS providers. To understand how PayRoute actually works, let’s take a look at the following example customer scenario.

Frequently Asked Questions

PayJump is a recovery algorithm that activates when there is an interruption or technical failure in the virtual POS or payment service providers you are contracted with. This feature automatically disables the malfunctioning virtual POS and redirects transactions through an alternative virtual POS. Once the issue is resolved, the disabled virtual POS is reactivated.

PayJump prevents revenue losses caused by interruptions in payment providers. Thanks to this feature, your customers experience no disruptions during the payment process, ensuring a seamless shopping experience. This enhances customer satisfaction and secures your business’s revenue.

No, the PayJump feature is provided free of charge to Paywall merchants. You can use this feature without any additional cost.

It activates in both HTTP-level errors and application-level failures.

All supported HTTP status codes are systematically listed on the PayJump settings page. You can activate or deactivate the HTTP codes for which you want PayJump to trigger or not via this settings page.

No, after encountering an HTTP-level timeout message, PayJump sends a query request to the provider that timed out, up to the number of attempts you specify in the settings page, and checks the status of the timed-out order number. Additionally, you can set how long PayJump waits between these query attempts on the settings page. For example, you can make PayJump wait 2 seconds between each query to improve consistency on the provider’s side.

The Paywall team continuously updates and integrates all providers' error codes into the Paywall system. These error codes are classified based on their relevance to PayJump’s operation. This way, PayJump only takes action on appropriate error codes.

Examples:

  • Insufficient Limit: Not applicable for PayJump.

  • POS Not Found: Applicable for PayJump.

This system enables PayJump to manage errors accurately and promptly, enhancing transaction security.